Shipping policy
2. Shipping Policy
Processing time
Orders are processed within [1-3] business days after payment confirmation. Made-to-order or large furniture items may take [7-21] days to prepare, as noted on the product page.
Delivery time
- Standard delivery: [3-7] business days
- Remote areas may take longer.
- You'll receive a tracking number by email once your order ships.
Shipping rates
- Rates are calculated at checkout based on your location and order size.
- Free shipping on orders above [amount].
- Large or heavy items may carry additional delivery charges.
Delivery attempts
Our courier will attempt delivery [2-3] times. Please ensure your address and phone number are correct. Orders returned due to incorrect details or unavailability may incur re-shipping fees.
Inspect on delivery
Please check your package on arrival. If there is visible damage, report it to us within 48 hours with photos.
Delays
Delays can occur due to weather, holidays, or courier issues. We'll keep you informed and do our best to deliver on time.